A comprehensive exit interview provides an opportunity to discover insights into your company employees would not otherwise be willing to share. This is because departing employees are more willing to provide honest and direct feedback during an exit interview.
By having a benchmarked process, you can confirm your instincts with hard facts and gain valuable insights into your employees mindset and views of the company. This can help with recruitment and retention of current and future employees.
Utilizing an outside facilitator can further improve the success of an exit interview.